FAQ

Go to Tickets, choose your session type and date, and follow the checkout. You can see effective prices by date (peak/off-peak).

We offer 1-hour, 2-hour, 3-hour sessions, full-day passes, snow park only, events, group and voucher options, and seasonal passes.

See our Refund Policy page for eligibility and how to request a refund.

Yes. Basic, Silver, Gold, and VIP tiers with discounts, free session credits, early booking, birthday perks, and priority lane access.

Tickets can be filtered by age (adult/child) and skill level (beginner/intermediate/advanced). Some sessions may have minimum age or height; check Safety Policy.